1 reviews | Active since Sept 2025
Poor Service & Customer Support
Good Day VOX MANAGEMENT,
Completing the installation is a disaster after numerous attempts contacting yourself, Kelvin and managers at VOX & VUMA, its been almost 4 weeks and the installation is yet to commence.
As discussed with you and your manager (who’s email I don’t have), this is costing my business financially and not in line with VOX contractual obligation to complete the installation as per specified time frames.
It’s an absolute disappointment the service I receive from both VOX and VUMA to complete the installation since the application submitted on 23 August 2025.
Advice whom the senior manager is to resolve this ongoing issue which neither VOX and VUMA can provide answers.
Your Vox reference number is VOX***2-T1. Your Vumatel reference number is OVC-***.
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,