1 reviews | Active since May 2016
Poor service, communication and product.
Since our application with them over a month ago VoxTelecom have frustrated my wife and I with their poor service and communication. Not only did we have to follow up with them over a month to find out what was going on but we also had to deal with clueless installers. Now 6 days into the contract they have disconnected our line and when we asked the call centre why - they cant give us any reason blaming the "system bot" . Do not sign up with them! Save your money and your Sanity and spend the extra R100 more per month for a better service provider. Shocking product and service!
Good Morning Jacques,
Thank you for bringing this to our attention.
We are currently investigating the matter and feedback will be provided to you soonest.
Regards,
Vox
Good Morning Jacques,
Thank you for bringing this to our attention.
We are currently investigating the matter and feedback will be provided to you soonest.
Regards,
Vox
Good afternoon Jacques,
Our team has been in contact with your wife Janine, whom has confirmed that the installation has been completed, however there are some technical difficulties you might be experiencing. She has advised our team that you are overseas and will contact us once you are back in order to assist you.
Please see herewith our Technical Support Center contact number *** or feel free to log a request by emailing ***.
Regards,
Vox
Good afternoon Jacques,
Our team has been in contact with your wife Janine, whom has confirmed that the installation has been completed, however there are some technical difficulties you might be experiencing. She has advised our team that you are overseas and will contact us once you are back in order to assist you.
Please see herewith our Technical Support Center contact number *** or feel free to log a request by emailing ***.
Regards,
Vox