AN
Ayanda N
1 reviews | Active since Apr 2020
22 Feb 2025, 16:31
Poor service
Poor service at Vox. I’m paying my money for the network but now 2 days no network further more I reported my situation not even a call to be updated of what’s going on.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
22 Feb 2025, 16:39 Good day Ayanda N
Thank you for your review.
We have escalated the query to our support department. They will contact you to assist further with the line. Your reference for the escalation is VOX***7.
Regards
Thank you for your review.
We have escalated the query to our support department. They will contact you to assist further with the line. Your reference for the escalation is VOX***7.
Regards
Vox Telecom's reply22 Feb 2025, 16:39
Official
Good day Ayanda N
Thank you for your review.
We have escalated the query to our support department. They will contact you to assist further with the line. Your reference for the escalation is VOX***7.
Regards
Thank you for your review.
We have escalated the query to our support department. They will contact you to assist further with the line. Your reference for the escalation is VOX***7.
Regards
Vox Telecom's replyOfficial
28 Feb 2025, 11:39Good day, Ayanda N
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply28 Feb 2025, 11:39
Official
Good day, Ayanda N
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox