ST
Stephan T
1 reviews | Active since Oct 2021
07 Oct 2021, 20:53
Poor service
Very bad service. I have ordered my fibre on 29th of August. Then they phoned me once to let me know a installer would come and install my fibre.. After 1 failed attempt VOX never followed up until today 07 October 2021. I need to cancel my other service provider. But cant for another calender month because VOX cant get back to me.
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Vox Telecom's replyOfficial
07 Oct 2021, 21:57Good day Stephan,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply07 Oct 2021, 21:57
Official
Good day Stephan,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox