RD
Regina D
1 reviews | Active since Nov 2021
10 Nov 2021, 09:26
Poor service
Ive cancelled my service 3/09 and my fibre line has still not been released. I can not use any other ISP cause they are keeping my line "hostage". Very quick to take you money but very poor service. After 10 calls this morning, ive been told to send an email. Pathetic
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
10 Nov 2021, 10:06Good day Regina D
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Kind Regards,
Vox
Vox Telecom's reply10 Nov 2021, 10:06
Official
Good day Regina D
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Kind Regards,
Vox
Vox Telecom's replyOfficial
10 Nov 2021, 15:33Good day , Regina D
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the line has been released.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the line has been released.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply10 Nov 2021, 15:33
Official
Good day , Regina D
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the line has been released.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the line has been released.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
RD
Regina D's updateReviewer Update
10 Nov 2021, 15:38It does not say that when I log in om My vox.
RD
Regina D's update10 Nov 2021, 15:38
Reviewer Update
It does not say that when I log in om My vox.