KP
Kaylin P
1 reviews | Active since May 2022
29 Oct 2022, 12:12
Poor service
The internet is good ik happy but the problem is metro Fibre lines are always down and they have faults on the lines throughout the entire area. It's the second time in the same week that this happened. I'm paying for nothing here
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
29 Oct 2022, 13:37Good day Kaylin P, Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Support team. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, Vox
Vox Telecom's reply29 Oct 2022, 13:37
Official
Good day Kaylin P, Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Support team. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, Vox
Vox Telecom's replyOfficial
04 Nov 2022, 09:31 Good day, Kaylin P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Our sales team also made contact with regards to a LTE fai***** service
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Our sales team also made contact with regards to a LTE fai***** service
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply04 Nov 2022, 09:31
Official
Good day, Kaylin P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Our sales team also made contact with regards to a LTE fai***** service
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Our sales team also made contact with regards to a LTE fai***** service
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox