Poor service and poor communication!!

Poor service!! Poor communication skills!! Confused technicians who come to site and actuallydon'tknow what to do!! Have certain people to Priorities over other clients!!

If you see them on the street selling you their internet packages, just keep it in mind that I also trusted them with a student accomodation with over 25 students and I regret not checking reviews earlier.

From Tuesday the 24/03/2026 we lost connection and reported but they kept on saying the technician has been dispatch to our assistant until I started fighting with them to stop lying and from there they created another ticket saying it will be attended on Monday the 30th.

The question is, can they survive even an hour without internet, the answer will be no but yet they expect a student residence to wait the whole week including the weekend without internet connection.

No follow-up, no turn-around time, nothing except empty promises.

Including their salesman, who seems very friendly and helpful when selling the products but when you have a problem, they decide not to take your calls 🚮