JB
Johan B
1 reviews | Active since Feb 2022
23 Feb 2022, 15:29
Poor Service and many excuses
I have been trying to get a connection for over 3 weeks without success. I would not advise anyone to make use of their services.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 Feb 2022, 16:07Good day, Johan B
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Feb 2022, 16:07
Official
Good day, Johan B
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Mar 2022, 07:35Good day Johan B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
We can also confirm that the connectivity issues were resolved after the router was reconfigured.
The necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
We can also confirm that the connectivity issues were resolved after the router was reconfigured.
The necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply15 Mar 2022, 07:35
Official
Good day Johan B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
We can also confirm that the connectivity issues were resolved after the router was reconfigured.
The necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
We can also confirm that the connectivity issues were resolved after the router was reconfigured.
The necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox