TM
Thabang M
1 reviews | Active since May 2022
12 May 2022, 08:09
Poor service all around
Vox is such a ****ty ISP. I work from home and haven't had my wifi for close to 12 days now... I've tried calling, sending emails nothing seems to work as there is no communication on their end to me and now they've sent me a router with no ****ing explanation why. I'm sick and tired of this **** isp. Wouldn't recommend to anyone. 0/10
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
12 May 2022, 10:00Good day, Thabang M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply12 May 2022, 10:00
Official
Good day, Thabang M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
17 May 2022, 11:06Good day, Thabang M
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider completed the re-provisioning of the ONT, The ONT currently stable and correctly configured .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider completed the re-provisioning of the ONT, The ONT currently stable and correctly configured .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply17 May 2022, 11:06
Official
Good day, Thabang M
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider completed the re-provisioning of the ONT, The ONT currently stable and correctly configured .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider completed the re-provisioning of the ONT, The ONT currently stable and correctly configured .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox