Hellopeter
Share Your Experience
JS
Johan S

1 reviews | Active since Jun 2023

06 Jun 2023, 17:10

Poor service

I am very unsatisfied with the service that I'm getting from vox have been sitting without internet for 3 days now and struggling to do my work as I am working from home. I have phoned them several times each and every day with no communication and no feedback.

0
Replies (3)
Vox Telecom
Vox Telecom's reply06 Jun 2023, 18:55
Official
 Good day,    Johan Stols 

 Thank you for your review. 
 
 Kindly note that the details of your query have been sent to the projects team to investigate and assist. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply07 Jun 2023, 15:17
Official
 Good day,  Johan S
 
 Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
 
Kind Regards,
Vox  
JS
Johan S's update08 Jun 2023, 07:19
Reviewer Update
I like to funk Neeresh Ganesh for responding to my request and sorting out the problem. Thanks for the help i really appreciate it.🙏👍