P
Pieter

1 reviews | Active since Sept 2020

09 Apr 2026, 20:51

Poor service

The internet keep on disconnecting and they are quick to disconnect your line if you owe them 50 rand but now ive been told they can take up to 72 hours to repair the problem but yhey dont deduct the out of order time from your account

0
Replies (2)
Vox Telecom
Vox Telecom's reply09 Apr 2026, 21:03
Official
Good day Pieter

Thank you for reaching out.

We have escalated your query to our support team. They will contact you to assist further with the connectivity. Your reference for the escalation remains VOX***1.

Thanks
Vox
Vox Telecom
Vox Telecom's reply13 Apr 2026, 10:15
Official
Good day Pieter

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards
 Vox