Poor Service

I dont even know where to begin. There have so many poor customer service incidents over the past 3 months, to the point that I am surprised that vox is still in business. It is actually a disgrace that they are still operating. From them struggling to allocate a debit order payment correctly for over 2 months, to not being able to change billing details in over 2 months one wonders what they actually can do. Their call centre is nowhere to be found when you need them. If you are looking for utter incompetence and inability to take ownership Vox will show you the ropes.