HW
Hasan W
1 reviews | Active since Dec 2015
08 Aug 2024, 19:51
Poor Service
Takes no responsibility for poor service from TT Connect. Does not liaise with FTTH provider. Fails to communicate with clients about the issues that the fibre provider is having. Slow download and upload speeds since an upgrade was done on the FTTH box in my home.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
08 Aug 2024, 20:32Good day Hasan W
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply08 Aug 2024, 20:32
Official
Good day Hasan W
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
13 Aug 2024, 09:44Good day, Hasan W
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , TT Connect restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , TT Connect restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply13 Aug 2024, 09:44
Official
Good day, Hasan W
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , TT Connect restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , TT Connect restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox