PM
Philip M
1 reviews | Active since Jun 2009
23 Apr 2024, 21:40
Poor Service
Customer of Vox for a long time, however, logged tickets network speeds are so, so slow. Ridiculous. Paying for 250/MB/PS getting 8MB/PS6 not sufficient. Very, very disappointing
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Replies (2)
Vox Telecom's replyOfficial
23 Apr 2024, 21:58Good day Philip
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Apr 2024, 21:58
Official
Good day Philip
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
02 May 2024, 09:43Good day, Philip
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Vox router was replaced.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Vox router was replaced.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply02 May 2024, 09:43
Official
Good day, Philip
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Vox router was replaced.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Vox router was replaced.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox