MM
Mlondolozi M
1 reviews | Active since May 2021
27 May 2021, 15:43
poor service
the worse company ever i anyone please dont even try to opt for this company ive taken contract with them a week ago, while i have not been using their data but they not working, ive been emailing them in all the social platforms crying for help with my data not working not assistance, today they bill me double the agreed amount,
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
27 May 2021, 16:25Good day, Mlondolozi M
Kindly note that your complaint has been escalated to the Account Manager who will be in contact with you shortly to assist.
Kind Regards,
Vox
Kindly note that your complaint has been escalated to the Account Manager who will be in contact with you shortly to assist.
Kind Regards,
Vox
Vox Telecom's reply27 May 2021, 16:25
Official
Good day, Mlondolozi M
Kindly note that your complaint has been escalated to the Account Manager who will be in contact with you shortly to assist.
Kind Regards,
Vox
Kindly note that your complaint has been escalated to the Account Manager who will be in contact with you shortly to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
21 Jun 2021, 09:51 Good day, Mlondolozi M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance and connectivity team has made contact and assisted with the billing and data dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation that the Finance and connectivity team has made contact and assisted with the billing and data dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply21 Jun 2021, 09:51
Official
Good day, Mlondolozi M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance and connectivity team has made contact and assisted with the billing and data dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Kindly note that we have received confirmation that the Finance and connectivity team has made contact and assisted with the billing and data dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox