JW
Jacques W
1 reviews | Active since Nov 2021
20 Nov 2021, 10:06
Poor service
I would of given 0 Stars to be honest,Vox does not value their customers.Keep saying they will fix the issue if not remotely they will come back to me yesterday they said they will make an appointment for today for a tech,no feedback once again!! Its as if they just saying that to make the customers quiet, defnitely not the way to go business wise im at the point of cancelling and going to a new ISP,and it is as if Vox not even caring if they loose customers Pathetic
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Vox Telecom's replyOfficial
20 Nov 2021, 10:52Good day Jacques W, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's reply20 Nov 2021, 10:52
Official
Good day Jacques W, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox