AL
Adrian L
1 reviews | Active since Aug 2021
13 Aug 2021, 12:44
Poor Service
Cancellation of the wrong line and unable to take ownership, the infrastructure team (TT Connect) have been more than helpful in resolving the issue and have even provided the request stating that the wrong address was cancelled. Basically being ignored on the general email address.
VOX***7: Confirmation of issue is the ID of the ticket.
Helpful (0)
Replies (1)0
Replies (1)
Vox Telecom's replyOfficial
13 Aug 2021, 12:54Good day Adrian L
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply13 Aug 2021, 12:54
Official
Good day Adrian L
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox