HB
Heidi B
1 reviews | Active since Feb 2024
23 Feb 2024, 15:45
Poor Service
I've been communicating with Vox just short of 1 year, to change my account over from my personal name to my Business Name, well since March2023. Every month I live in hope, till I get my Invoice and statement, like today, still not done. I've logged numerous calls and send them the info as requested. I'm not asking for new line, just a change of name and VAT details!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 Feb 2024, 15:58Good day,Heidi B
Thank you for your review.
Kindly note that the details of your complaint has been sent to the account manager to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to the account manager to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Feb 2024, 15:58
Official
Good day,Heidi B
Thank you for your review.
Kindly note that the details of your complaint has been sent to the account manager to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to the account manager to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
27 Feb 2024, 09:07Good day,,Heidi B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted with the cession request.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted with the cession request.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply27 Feb 2024, 09:07
Official
Good day,,Heidi B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted with the cession request.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the sales team has made contact and assisted with the cession request.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox