SM
Simon M
1 reviews | Active since Feb 2015
17 Jul 2023, 10:07
Poor service
It's 3 days now no network at kempton park Glen Marias, It's me the 3rd time in 2 months, no updates nothing
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Replies (1)
Vox Telecom's replyOfficial
17 Jul 2023, 10:47Good day Simon
Thank you for your review.
As per sms notification , sent to the nominated cell number on 2023-07-16 15:25:09
Vox Notice: Vumatel Active E Services FTTH.
East Rand - Kempton Park. Customers may experience problems with no connectivity.
Fault has been escalated to Vumatel for investigation
The Support team will follow up with the Network Provider , Vumatel on the progress of the outage and update you on the status.
Regards
Vox
Thank you for your review.
As per sms notification , sent to the nominated cell number on 2023-07-16 15:25:09
Vox Notice: Vumatel Active E Services FTTH.
East Rand - Kempton Park. Customers may experience problems with no connectivity.
Fault has been escalated to Vumatel for investigation
The Support team will follow up with the Network Provider , Vumatel on the progress of the outage and update you on the status.
Regards
Vox
Vox Telecom's reply17 Jul 2023, 10:47
Official
Good day Simon
Thank you for your review.
As per sms notification , sent to the nominated cell number on 2023-07-16 15:25:09
Vox Notice: Vumatel Active E Services FTTH.
East Rand - Kempton Park. Customers may experience problems with no connectivity.
Fault has been escalated to Vumatel for investigation
The Support team will follow up with the Network Provider , Vumatel on the progress of the outage and update you on the status.
Regards
Vox
Thank you for your review.
As per sms notification , sent to the nominated cell number on 2023-07-16 15:25:09
Vox Notice: Vumatel Active E Services FTTH.
East Rand - Kempton Park. Customers may experience problems with no connectivity.
Fault has been escalated to Vumatel for investigation
The Support team will follow up with the Network Provider , Vumatel on the progress of the outage and update you on the status.
Regards
Vox