TJ
Trevor J

1 reviews | Active since Dec 2023

03 Dec 2025, 13:02

Poor service

It is now a week that i battle with VOX to correct my address for MetroFibre to do the installation of my fibre. If they are now so pathetic to get something right how pathetic are they going to be once its installed.

0
Replies (3)
Vox Telecom
Vox Telecom's reply03 Dec 2025, 13:12
Official
 Good day, Trevor
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist. 
  
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 

TJ
Trevor J's update03 Dec 2025, 13:21
Reviewer Update
That is what I've heard the hole week i had enough of the same story over and over. Can Vox get something done?
Vox Telecom
Vox Telecom's reply09 Dec 2025, 14:01
Official
 Good day, Trevor

We have received the request to cancel the order and the cancellation request has been actioned accordingly. 
 The Infrastructure /servoce is not feasible.

Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
Vox