JL
Jenene L

1 reviews | Active since Jan 2014

12 Mar 2016, 19:35

Poor service

I called in because my Internet wasn't working and got the pleasure of speaking to Catherine rampula a call centre agent with no sense of customer service and obviously untrained to handle queries. I experienced bad service from this individual and if given a choice would've taken my business elsewhere on the spot and will do so in due time. For that reason i cannot give vox good ratings and will take my business elsewhere when done with Vox. Catherine was rude, unprofessional and very Chicky.

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Replies (1)
Vox Telecom
Vox Telecom's reply12 Mar 2016, 19:55
Official
Hello drelouw,

Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly. - ***