Poor service

Item: Vox Telecom
Rating: 1

Can't complain about the service, because there is no service! Contact them on the 29th of December in connection of a new ONT box. Two weeks later and still nothing. Only a ref nr. No reply on emails. Pathetic service. Looking for another ISP

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

10 Jan 2023, 17:10

Good day Jp M Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,

Vox

Vox Telecom's reply10 Jan 2023, 17:10

Official

Vox Telecom's replyOfficial

15 Jan 2023, 12:18

Good day, Jp M

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that your matter has been resolved

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply15 Jan 2023, 12:18

Official