pK
philile K
1 reviews | Active since Sept 2016
12 Sept 2025, 03:22
Poor service
Whoever is responsible for their billing is not okay. My account was suspended because I paid via app instead of a debit order. I wonder why the billing is included in their app if it's not supposed to be used 🤔
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
12 Sept 2025, 07:21Good day, Philile K
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply12 Sept 2025, 07:21
Official
Good day, Philile K
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Sept 2025, 15:02 Good day, Philile K
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debrors team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debrors team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply15 Sept 2025, 15:02
Official
Good day, Philile K
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debrors team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debrors team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox