1 reviews | Active since Nov 2009
Poor Project Management and slow delivery
Entered into a contract with Vox Telecoms for Fibre, Voice, Wifi and LAN services in Dec 2017. As of 29th January 2018 our offices are not online with services. Several rescheduling of appointments with lame excuses. Really poor correspondence from Project Manager at Vox and Sales support non existent after contract signing.
Great sales pitch - shocking service delivery. As a company we will recommend others steer clear of Vox altogether - sadly we are now committed.
Good morning Gert,
Thank you for bringing this to our attention. Kindly note that we are busy investigating the matter and feedback will be provided to you soonest.
Regards,
Vox
Good morning Gert,
Thank you for bringing this to our attention. Kindly note that we are busy investigating the matter and feedback will be provided to you soonest.
Regards,
Vox
Good morning Gert,
As per the feedback we have received, our Projects Manager has been in contact with the Director and Account owner. Feedback has been provided and it has been confirmed that the voice and data cut over has been completed and all other queries are being attended to.
Should you have any other further concerns or might need immediate assistance, please do not hesitate to contact our Support Center directly at ***.
Thank you.
Regards,
Vox
Good morning Gert,
As per the feedback we have received, our Projects Manager has been in contact with the Director and Account owner. Feedback has been provided and it has been confirmed that the voice and data cut over has been completed and all other queries are being attended to.
Should you have any other further concerns or might need immediate assistance, please do not hesitate to contact our Support Center directly at ***.
Thank you.
Regards,
Vox