1 reviews | Active since Apr 2014
Poor Project Management and slow delivery
Entered into a contract with Vox Telecoms for Fibre, Voice, Wifi and LAN services in November 2017. As of 26th January 2018 our offices are not online with services. Several rescheduling of appointments with lame excuses. Really poor correspondence from Project Manager at Vox and Sales support non existent after contract signing.
Great sales pitch - shocking service delivery. As a company we will recommend others steer clear of Vox altogether - sadly we are now committed. Thank goodness we only signed up for 12 months.
Good day Jethro.
Thank you very much for bringing this to our attention. Kindly note that we are currently investigating your complaint and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Jethro.
Thank you very much for bringing this to our attention. Kindly note that we are currently investigating your complaint and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Jethro.
Kindly note that we have been in contact with your Company today and provided them with feedback on the installation of all the services.
We have also confirmed that we did provide feedback on 25/01/2018 regarding the installation of the Wi-Fi which will take place on 29/01/2018.
Please feel free to contact us should you require anything further.
Kind Regards,
Vox Telecom
Good day Jethro.
Kindly note that we have been in contact with your Company today and provided them with feedback on the installation of all the services.
We have also confirmed that we did provide feedback on 25/01/2018 regarding the installation of the Wi-Fi which will take place on 29/01/2018.
Please feel free to contact us should you require anything further.
Kind Regards,
Vox Telecom