MM
Mbasa M

1 reviews | Active since Jun 2024

16 Jan 2025, 12:32

Poor Poor Service from Vox Telecommunications

Poor poor service from this company they promise to call you but they never do. I 've been trying to get hold of their Account Managers that's Anita and Amber for 5 days mind you they will still bill me for January as they did for November for services they never supp****. Please if you are looking for reliable ISP don't go to Vox Telecommunications they are the worst. I regret the day I chose them 😭😭😭😭

0
Replies (2)
Vox Telecom
Vox Telecom's reply16 Jan 2025, 13:15
Official
Good day, Mbasa M

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply17 Jan 2025, 10:48
Official
 Good day, Mbasa M 
 
Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the Finance team has made contact and assisted accordigly. 

 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox