EO
Evan O

1 reviews | Active since Jun 2016

30 Nov 2021, 12:42

Poor, poor, poor planning and communications skill

I have given them 5 weeks notice in order to avoid not having internet issues at my new premises.

5 weeks later, I still do not have internet access and they are not able to provide me with answers.

This is now becoming a very unpleasant experience.

The worst is, that I am an existing customer.

0
Replies (3)
Vox Telecom
Vox Telecom's reply30 Nov 2021, 13:16
Official
Good day, 

Thank you for your post. 

Kindly note that the details of your complaint has been sent to the Project Management team to assist. 

We will investigate the details of your complaint and provide feedback to you soonest. 

Kind Regards, 
Vox 
EO
Evan O's update30 Nov 2021, 15:01
Reviewer Update
Thank you.
EO
Evan O's update01 Dec 2021, 14:08
Reviewer Update
Any update here?