Poor payment systems

Item: Vox Telecom
Rating: 2
Author: Johannes (John-Peter) Gernaat

It is really poor show for a tech company that they cannot accommodate payments from the new digital banks in South Africa. Because Bank Zero offers debit cards with more than a 5 year expiry VOX cannot update their payment system to accept these cards.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

02 Jul 2024, 09:30

Good day, Johannes

Thank you for your review.

Please note that the details of your complaint has been sent to the debtors e team to investigate the matter and assist
We will provide feedback to you soonest.

Kind Regards,
Vox

Best regards,

Vox Telecom's reply02 Jul 2024, 09:30

Official

Best regards,

Vox Telecom's replyOfficial

04 Jul 2024, 12:09

Good day, Johannes

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation that the debtors team has made contact and assisted with the payment method query.

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
Vox

Best regards,

Vox Telecom's reply04 Jul 2024, 12:09

Official

Best regards,

Poor payment systems

About

Community

Businesses

Follow Us