Poor Network and Difficult to report a problem

Item: Vox Telecom
Rating: 1
Author: Odwa M

I work from home and I have been experiencing a poor network during working hours and at night we can’t even watch TV because we have poor network. Worst thing is that Vox is difficult to get or get hold off when there is poor network.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

13 Oct 2022, 19:50

Good day Odwa M, Thank you for your enquiry. Kindly note that we have escalated your enquiry to the Support team. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,

Vox

Best regards,

Vox Telecom's reply13 Oct 2022, 19:50

Official

Best regards,

Vox Telecom's replyOfficial

18 Oct 2022, 10:56

Good day, Odwa M

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the onsite team assisted.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Best regards,

Vox Telecom's reply18 Oct 2022, 10:56

Official

Best regards,