LJ
Lourens J
1 reviews | Active since Aug 2017
06 Mar 2023, 21:16
Poor internet speed promise 300 mb but barely 10mb
i have sent about 4 emails regarding my line speed being slow i am getting 10mb line on a 300mb line which is extremely poor. As per their email request i have reset/restart both my router and ont but no luck. I am currently in contact with another ISP if you don't resolve my issue i will leave and won't hesitate
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
06 Mar 2023, 21:51 Good day, Lourens de jager .
Thank you for your review.
Kindly note that the details of your query has been sent to the channel support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the channel support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply06 Mar 2023, 21:51
Official
Good day, Lourens de jager .
Thank you for your review.
Kindly note that the details of your query has been sent to the channel support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the channel support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
08 Mar 2023, 08:18Good day ,Lourens D
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply08 Mar 2023, 08:18
Official
Good day ,Lourens D
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox