POOR INTERNET SERVICE FROM THIS EXPENSIVE SERVICE PROVIDER

"A leading telecoms provider..." their call-hold messaging says. What *******! Two days in a row I have had "connection without internet" and when it is reconnected ONLY AFTER I HAVE TO CALL THEM, my 50/50Mbps fibre buffers on streaming. 50/50 is a fast line for standard (480/520/720) definition and even 1080 HD but my line buffers.

I was informed recently that vox have 3 or even 5 users sharing a port (making more profit for vox). In past years I was informed by the techie on the line that they had to "reset the port" whereafter presto my connection works again. For 2 days in a row I was informed that they had to "assign me a new IP address". ***???????? vox is one of the most expensive internet providers but they are rapidly becomes one of the worst service providers. I (and others) pay large subscription fees for this slovenly ****py (*******.p.y) service.