DR
Daniel R
1 reviews | Active since Feb 2023
27 Nov 2023, 20:00
Poor fibre services
What a big frustration!!! Vox Telecom is so rigid and set in their eays with absolute no felxibility. There are surely much better options than Vox. I will never recommend Vox to anybody (not even to my enemy in SA) and the fibre lines are so unreliable. Please stay away!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
27 Nov 2023, 20:30Good day Daniel R ,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Vox Telecom's reply27 Nov 2023, 20:30
Official
Good day Daniel R ,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Vox Telecom's replyOfficial
01 Dec 2023, 06:36Good day, Daniel R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted with the Premises move query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted with the Premises move query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply01 Dec 2023, 06:36
Official
Good day, Daniel R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted with the Premises move query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted with the Premises move query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox