AM
Aly M

1 reviews | Active since Dec 2016

07 Oct 2024, 14:23

Poor fibre conectivity, never stable

EVERY WEEKEND Friday to Sunday the network is intermittent, speed is awful if u do speed test. U can not plan anything with it workwise n entertainment wise. Previous provider was even better. Today its been down for 2hrs so far

0
Replies (2)
Vox Telecom
Vox Telecom's reply07 Oct 2024, 15:06
Official
Good day, Aly M
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox  

Best regards,

Vox Telecom
Vox Telecom's reply08 Oct 2024, 07:27
Official
Good day, Aly M
 
Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
 Vox  

Best regards,