MS
Mnotho S
1 reviews | Active since Dec 2019
27 Jul 2023, 08:13
Poor email responses
Email response is non-existent. Whether you send a query on their website via their email.
All I want to know is if I sign up on the 27th of July for uncapped MTN LTE, do I pay full price for July then pay full price August?
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Replies (1)
Vox Telecom's replyOfficial
27 Jul 2023, 08:32Good day Mnotho S
Thank you for your review
Kindly note that we have escalated your enquiry.
Kindly note that the Vox billing is done in advance.
The first Invoice for your Service is issued upon activation and is payable with the invoice billed in advance for the next month.
Therefor, your billing will be for a pro-rated period,(last few days in July ) together with the full coming month in advance, ( Full Aug) billing.
Regards
Vox
Thank you for your review
Kindly note that we have escalated your enquiry.
Kindly note that the Vox billing is done in advance.
The first Invoice for your Service is issued upon activation and is payable with the invoice billed in advance for the next month.
Therefor, your billing will be for a pro-rated period,(last few days in July ) together with the full coming month in advance, ( Full Aug) billing.
Regards
Vox
Best regards,
Vox Telecom's reply27 Jul 2023, 08:32
Official
Good day Mnotho S
Thank you for your review
Kindly note that we have escalated your enquiry.
Kindly note that the Vox billing is done in advance.
The first Invoice for your Service is issued upon activation and is payable with the invoice billed in advance for the next month.
Therefor, your billing will be for a pro-rated period,(last few days in July ) together with the full coming month in advance, ( Full Aug) billing.
Regards
Vox
Thank you for your review
Kindly note that we have escalated your enquiry.
Kindly note that the Vox billing is done in advance.
The first Invoice for your Service is issued upon activation and is payable with the invoice billed in advance for the next month.
Therefor, your billing will be for a pro-rated period,(last few days in July ) together with the full coming month in advance, ( Full Aug) billing.
Regards
Vox
Best regards,