SG
Sungai G

1 reviews | Active since Dec 2021

22 Dec 2021, 16:45

Poor disgusting service...Vox

Poor service. I am very very unhappy, I cancelled my contract in less than a month due to poor service. Getting less than 15mbps instead of 50mbps. Being charged a UPS Which they can't connect. After numerous complaints and no solution, which isn't my problem and now you are charging me installation fee????? Very very poor service.

0
Replies (1)
Vox Telecom
Vox Telecom's reply22 Dec 2021, 17:40
Official
 Good day,  Sungai G 

 Thank you for your enquiry. 
 
Kindly note that we have escalated your enquiry. 
 
We will investigate the matter and provide feedback to you soonest. 
 
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. 
 
Kind Regards, 
 Vox 
 

Best regards,