poor customer service -

Vox Telecom agents are very rude no customer service at all . The call center number you call and hold for hours and when getting through to consultant then they sound half asleep not interested puts you hold and then drop the call or transfer you to que again then the call gets dropped . I tried emailing them also 4days ago and no reply poor customer service the worst by far . But they quick to suspended your line if one payment is late and send out reminders but cant reply to your emails . I called today on the 19th of April 2024 for assistance for internet spoke to a consultant she couldn't answer me asked for management and the call dropped from there end . If management cant even assist then what the hell !!! You pay for service and should get decent customer service from there consultants and management team .