SG
Shannon G
1 reviews | Active since Sept 2020
13 Jan 2025, 09:31
POOR CUSTOMER SERVICE
Vox WhatsApp consultation ARE NEVER AVAILABLE!!! Might aswel close that line or better yet don’t use their service because you will wait over 2 hours to get help whether by call or that WhatsApp line that is never attended
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Replies (3)SG
Shannon G's updateReviewer Update
13 Jan 2025, 09:44NOT A RELIABLE NETWORK
SG
Shannon G's update13 Jan 2025, 09:44
Reviewer Update
NOT A RELIABLE NETWORK
Vox Telecom's replyOfficial
13 Jan 2025, 09:50Good day, Shannon G
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
Kind Regards,
Vox
Vox Telecom's reply13 Jan 2025, 09:50
Official
Good day, Shannon G
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
17 Jan 2025, 10:09Good day, Shannon G
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the accounts team did attempt to assist with the query.
Unfortunately we were unable to reach you on the nominated contact details on the account.
Unfortunately the request had to be closed as we were unable to reach you.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the accounts team did attempt to assist with the query.
Unfortunately we were unable to reach you on the nominated contact details on the account.
Unfortunately the request had to be closed as we were unable to reach you.
Regards
Vox
Vox Telecom's reply17 Jan 2025, 10:09
Official
Good day, Shannon G
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the accounts team did attempt to assist with the query.
Unfortunately we were unable to reach you on the nominated contact details on the account.
Unfortunately the request had to be closed as we were unable to reach you.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the accounts team did attempt to assist with the query.
Unfortunately we were unable to reach you on the nominated contact details on the account.
Unfortunately the request had to be closed as we were unable to reach you.
Regards
Vox