Poor customer service

Unfortunately I have to give a 1 star if it was up to me I wouldn't give any This problem with vox started last month. First they loose my payment, making me run around to get all kinds of proof of payment. Eventually got that sorted, after them constantly switching of my internet that I need for work and can't afford not using it during this time of lock down as it is my source of income. Now this month I received a letter of suspension then immediately my line is suspended. This is the 1st of October and was told I can pay by the seventh. This is really poor customer service. Even received a sim card from them 2 months ago stating I have 1 gig data every month since I had the card not once have I received the 1 gig data. Which isn't much but don't promise something and not deliver, cause this seems to be vox telecoms motto over promise under deliver