Poor Customer Service

I have been a client of Vox for 3 and half years. I had to cancel my internet due to me moving to another city. Unfortunately my move had to be postponed by 2 weeks.

When I tried to reactivate my internet for at least another month I was informed that I would need to place another order and that would take about 2 weeks. I cannot simply reactivate via phone and do an EFT for another month. Apparently with all the advances in technology we have made in the last 30 years this is impossible. Now I have to make another plan for the last 2 weeks I am staying at my old place.

My advice is avoid Vox like the plague as they are not serious about their customers.

On a side note to Vox. Stop using these Mikrotik routers, you are not doing anyone any favours using them as I only get a stable connection when I physically connect to it with a cable.