EP
Elsabe P
1 reviews | Active since Sept 2021
18 Nov 2025, 13:05
POOR CUSTOMER SERVICE
The worse network provider ever, lets just say if you pay your account late they would easily suspend you account BUT when there is NO network for an entire day or POOR network DO you ever get credited NO, the only reason I am with you is because that's the only coverage in my area BUT if I had a choice i would NEVER RECOMMEND this service provider if my life depended on it.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
18 Nov 2025, 13:14Hi Elsabe
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance. We will provide feedback to you via the initial request logged.
Kind Regards,
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance. We will provide feedback to you via the initial request logged.
Kind Regards,
Vox
Vox Telecom's reply18 Nov 2025, 13:14
Official
Hi Elsabe
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance. We will provide feedback to you via the initial request logged.
Kind Regards,
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance. We will provide feedback to you via the initial request logged.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Nov 2025, 11:51Good day, Elsabe
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply20 Nov 2025, 11:51
Official
Good day, Elsabe
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox