PE
Pieter E

1 reviews | Active since Mar 2014

01 Oct 2021, 12:25

Poor Customer Service

Worst feedback ever! I app**** for a vox account and after more than a month of getting RICA rejected, trying to find out why I learn today that an amount of R195 was written of by them in 2012 while I never received an account or letter requesting that payment.

Now I am treated as a ******** and being told if I pay that R195 and can request a review to be accepted by them. Guess what - Shuff your service, I will get another provider.

0
Replies (1)
Vox Telecom
Vox Telecom's reply01 Oct 2021, 12:58
Official
Good day, Pieter E

Thank you for your post. 

It is unfortunate that we are not able to provide service to you at this time. We will send you a detailed explanation thereof. 

Kind Regards, 
Vox