BJ
Brandon J
1 reviews | Active since Feb 2016
12 Mar 2024, 05:37
Poor customer experience
Very poor experience for a first time client. You send me an invoice, I settled my bill days before my debit order. I get multiple emails as a reminder, I send you my proof of payment and my service gets stopped. First month with your company and it doesn't look great.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
12 Mar 2024, 06:47Good day, Brandon
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply12 Mar 2024, 06:47
Official
Good day, Brandon
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Mar 2024, 10:29Good day, Brandon
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply15 Mar 2024, 10:29
Official
Good day, Brandon
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
BJ
Brandon J's updateReviewer Update
15 Apr 2024, 07:12Yet a month later and the same issue persists. My services disconnected again yet payment for March had been made. VOX***4
BJ
Brandon J's update15 Apr 2024, 07:12
Reviewer Update
Yet a month later and the same issue persists. My services disconnected again yet payment for March had been made. VOX***4