Poor customer care

Item: Vox Telecom
Rating: 1
Author: Robert A

Very poor customer service and no customer feedback after more then a week with no internet connection

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

05 Oct 2023, 21:11

Good day, Robert A

Thank you for your review.

Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.

Kind Regards,
Vox

Vox Telecom's reply05 Oct 2023, 21:11

Official

Good day, Robert A

Thank you for your review.

Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.

Kind Regards,
Vox

Vox Telecom's replyOfficial

20 Oct 2023, 12:00

Good day, Robert A

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply20 Oct 2023, 12:00

Official