Poor connectivity (repeat)

Item: Vox Telecom
Rating: 1
Author: Dallyn J

Dealing with Mbali today from Vox (another weekend in a row) where I am getting poor connectivity, I have reset what was asked and now expected to sit next to my router to share information. I did not subscribe to a service to.sit next to the router, all I want is what is beingnpaid for without having to constantly reboot and reset devices throughout our house which i do not think is too much to ask?

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

29 Dec 2024, 08:37

Good day Dallyn J

Thank you for the review.

Your query has been escalated to our support team, who will be in touch with you shortly. Your reference for the escalation is VOX***6.

Thanks
Vox

Best regards,

Vox Telecom's reply29 Dec 2024, 08:37

Official

Good day Dallyn J

Thank you for the review.

Your query has been escalated to our support team, who will be in touch with you shortly. Your reference for the escalation is VOX***6.

Thanks
Vox

Best regards,

Vox Telecom's replyOfficial

09 Jan 2025, 10:23

Good day Dallyn J

Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
Vox

Best regards,

Vox Telecom's reply09 Jan 2025, 10:23

Official

Best regards,

Poor connectivity (repeat)

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