KK
Karl K
1 reviews | Active since Dec 2022
31 Dec 2022, 13:42
Poor Connection unanswered
Try from Thursday to get help with poor connection by try to call but was holding on for 15 minutes without any answer, 5 emails still unanswered, even their system is not available for the last 2 days I called Frogfoot and their email said Thank you for contacting us, there are no outages in your area
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
31 Dec 2022, 18:16 Good day Karl K, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's reply31 Dec 2022, 18:16
Official
Good day Karl K, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's replyOfficial
04 Jan 2023, 21:52Good day Karl K, Thank you for your patience. We have received confirmation that your link has been restored and testing correctly
Should you require further assistance, please contact us on *** or *** Kind Regards,
Vox
Should you require further assistance, please contact us on *** or *** Kind Regards,
Vox
Vox Telecom's reply04 Jan 2023, 21:52
Official
Good day Karl K, Thank you for your patience. We have received confirmation that your link has been restored and testing correctly
Should you require further assistance, please contact us on *** or *** Kind Regards,
Vox
Should you require further assistance, please contact us on *** or *** Kind Regards,
Vox