VI
Vinesh I

1 reviews | Active since Mar 2009

04 Nov 2023, 09:51

Poor communication from a communications company

Waited on hold for more than 30 minutes for a consultant. When someone finally answers, they cannot hear me after 2 minutes. This is truly amazing for a communications company.

0
Replies (2)
Vox Telecom
Vox Telecom's reply04 Nov 2023, 10:30
Official
 Good day  Vinesh Thank you for your post. Kindly note that the details of your complaint has been sent to Customer services team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox 
Vox Telecom
Vox Telecom's reply07 Nov 2023, 12:56
Official
Good day, Vinesh 
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the sales team has made contact and assisted accordingly.
 Should you require any further assistance, please do not hesitate to contact us. 
  
Kind Regards, 
Vox