Poor Call Quality at Voc Call Centre

I would like to complain about the ****ty quality of calls when I call into your call centre!!! I can barely hear your agents, they sound all ****led up and the one lady had the nerve to tell me that there’s a problem with my phone, when it is clearly a problem with your staffs phones!! She transferred me to a guy who again I could not hear and he confirmed that you are working from home. He left me hanging on the line and god know where TF he disappeared to – 6mins on that call from my cellphone and no resolution to my problem!!! 1. Why TF do you even still have staff working from home? 2. You are an ISP, why do your staff have such sh it quality of calls, one would expect you to have the best quality 3. Why am I paying such a lot of money for such sh it service, the guy didn’t even call me back even though I gave him my acct number???!!!

I want someone to call me from a phone that has good quality audio to discuss my issue.