SO
Shane O
1 reviews | Active since Dec 2021
09 Jan 2025, 18:56
Poor and useless support
Poor and useless support, connected without internet issue can only be resolved within or up to "72 hours" we work from home.
Helpful (0)
Replies (6)0
Replies (6)
Vox Telecom's replyOfficial
09 Jan 2025, 19:08Good day Shane O ,
Please note that we have escalated your issue to our technical support team,
An agent will be in contact with you to assist.
Thank you
Please note that we have escalated your issue to our technical support team,
An agent will be in contact with you to assist.
Thank you
Best regards,
Vox Telecom's reply09 Jan 2025, 19:08
Official
Good day Shane O ,
Please note that we have escalated your issue to our technical support team,
An agent will be in contact with you to assist.
Thank you
Please note that we have escalated your issue to our technical support team,
An agent will be in contact with you to assist.
Thank you
Best regards,
SO
Shane O's updateReviewer Update
10 Jan 2025, 17:52Internet still down, with no feedback or updates
SO
Shane O's update10 Jan 2025, 17:52
Reviewer Update
Internet still down, with no feedback or updates
Vox Telecom's replyOfficial
10 Jan 2025, 18:33 Good day , Shane O
Thank you for reaching out one of our technical support agents will be in contact with you to assist.
Thank you
Thank you for reaching out one of our technical support agents will be in contact with you to assist.
Thank you
Best regards,
Vox Telecom's reply10 Jan 2025, 18:33
Official
Good day , Shane O
Thank you for reaching out one of our technical support agents will be in contact with you to assist.
Thank you
Thank you for reaching out one of our technical support agents will be in contact with you to assist.
Thank you
Best regards,
SO
Shane O's updateReviewer Update
10 Jan 2025, 18:50This means absolutely ****all
SO
Shane O's update10 Jan 2025, 18:50
Reviewer Update
This means absolutely ****all
Vox Telecom's replyOfficial
10 Jan 2025, 19:13Hi Shane O.
The agent should be in contact with you shortly.
Thank tyou
The agent should be in contact with you shortly.
Thank tyou
Best regards,
Vox Telecom's reply10 Jan 2025, 19:13
Official
Hi Shane O.
The agent should be in contact with you shortly.
Thank tyou
The agent should be in contact with you shortly.
Thank tyou
Best regards,
Vox Telecom's replyOfficial
15 Jan 2025, 10:25Good day, Shane O.
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply15 Jan 2025, 10:25
Official
Good day, Shane O.
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,