POOR AND THE MOST PATHETIC CUSTOMER SERVICES

My account was suspended with no reason and while i was not owing. I called in on Tuesday and I was told that they will place a new order instead of just reactivating my account. An order was placed with Phillip and i have been following up ever since i accepted all the quotes only to be told today that my order was cancelled because it was quoted incorrectly but on their website the order status is "placing supplier order" a new order was placed with Ofentse and I am now being told that the order will take 2-3 working days to be activated after emphasizing how crucial it is that i have this line activated as i am working from home and need my internet. How easy was it for you to suspend my line and difficult is it to reactivate is. I am now getting messages that this matter has been resolved. What exactly have you resolved????? If this line is not activated today you can keep your useless services.