aK
atif K

1 reviews | Active since Jan 2013

21 Jul 2023, 14:22

POOR AND PATHETIC SERVICE FROM.V9X

I am jot happy with service delivery from VOX . I have loved a call since Wednesday and I have phoned them more then 5 or 6 times but nobody came to reapir my satellite internet. I expanded them our business delo2nd on this internet but they taking their own time to. BIG NO TO SERVICE DELIVERY FROM VOX AND the team

0
Replies (2)
Vox Telecom
Vox Telecom's reply21 Jul 2023, 14:48
Official
Good day, atif
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox  
Vox Telecom
Vox Telecom's reply24 Jul 2023, 13:45
Official
Good day, Atif 

Thank you for being so patient while this matter was being investigated. 

The dish had to be relocated due to changes made after the Vox installation was completed. 

We have received confirmation that the connectivity was restored after the call-out was attended to. 

Please do let us know if there is anything else we can assist you with. 

Kind Regards, 
Vox